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Important Information

The safety of our customers and staff is of primary importance to us and our aim is to create an environment in which everyone feels as comfortable as possible.

Before your visit:

Important Information

The safety of our customers and staff is of primary importance to us and our aim is to create an environment in which everyone feels as comfortable as possible.

  • Guests are advised to pre book.
  • Classic tours: Hosted inside and out. The indoor tasting room will be well ventilated with comfortable spacing of tables and seating.
  • The wearing of face-coverings is no longer mandatory in our shop & cellar door area. Wearing a face covering is a personal choice.
  • We encourage our staff and visitors to carry out regular lateral flow tests prior to arriving at Ridgeview.

If you are experiencing symptoms of COVID-19 please do not visit us until it is safe for you to do so. This applies to other guests in your group also.

Call 01444 242 040 or email retail@ridgeview.co.uk to amend or cancel your booking or if you have any queries.

 

During your visit:

  • A member of the team will greet visitors and offer additional information about onsite safety on arrival.
  • The wearing of face-coverings is no longer mandatory in our shop & cellar door area. Wearing a face covering is a personal choice.
  • Hand sanitiser is available on arrival and throughout the estate.
  • All tables will be fully sanitised between each booking.
  • All cutlery, crockery and glassware will be thoroughly washed at temperatures greater than 60 degrees to sanitise.
  • Surfaces will be cleaned and sanitised regularly.
  • Our toilets are open and will be sanitised frequently.
  • We encourage cashless payments.

Other useful information

  • Children under the age of 18 are not permitted on tours and tastings due to health and safety reasons.
  • Dogs are not permitted on the estate.
  • Please advise us of any food allergies or intolerances at the time of booking.

 

We hope that the above offers you peace of mind during your visit, but if you do have any concerns or suggestions, please feel free to share them with us at any time before, during or after your visit.

 

We look forward to welcoming you to the estate soon!